38 U.S.C. § 5321 — Benefits helpline
submitted 2 years ago by Pub. L. 118-159 to r/title-38-VETERANS-BENEFITS · 177 words · no verdicts yet
A translation hasn’t been published for this section yet. The official text below is complete and authoritative.
The Secretary* shall maintain a toll-free telephone helpline that a covered individual may call in order to—
obtain information about any service or benefit provided under the laws administered by the Secretary; or
be directed to an appropriate office of the Department* regarding such a service or benefit.
The Secretary may enter into a contract with a third party to direct calls made to the helpline to an appropriate office under subsection (a)(2).
The Secretary shall ensure that a covered individual who calls the helpline has the option to speak with a live individual.
In this section:
The term “covered individual” means—
a veteran;
an individual acting on behalf of a veteran; or
an individual other than a veteran who is eligible to receive a benefit or service under a law administered by the Secretary.
The term “veteran” has the meaning given such term in section 2002(b) of this title.
Source credit: (Added Pub. L. 118–159, div. E, title L, § 5002(a), Dec. 23, 2024, 138 Stat. 2408.)
- 2024Enacted · Pub. L. 118-159 · 138 Stat. 2408
A history note hasn’t been published yet. The record shows enactment by Pub. L. 118-159 on 2024-12-23.
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