49 U.S.C. § 42306 — Know Your Rights posters

submitted 2 years ago by Pub. L. 118-63 to r/title-49-TRANSPORTATION · 175 words · no verdicts yet

in plain englishAI-generated · not legal advice

Large, medium, and small hub airports with scheduled service must display posters explaining passengers' rights on delays, cancellations, refunds, bumping, and lost or damaged baggage. These posters must be posted in visible spots like ticket counters, security checkpoints, and gates. Airports must also help disabled passengers who identify themselves get this same information.

(a) In General. Every large hub, medium hub, and small hub airport with scheduled passenger service must prominently display posters clearly and briefly explaining airline passengers' federal-law rights, covering at least (1) flight delays and cancellations; (2) refunds; (3) being bumped from flights and flight oversales; and (4) lost, delayed, or damaged baggage. (b) Location. These posters must be displayed in visible spots throughout the airport, including ticket counters, security checkpoints, and boarding gates. (c) Accessibility Assistance. These same airports must make sure passengers with disabilities (as defined in section 382.3 of title 14, Code of Federal Regulations) who identify themselves are told that accessibility help is available, and must help connect them to the right people to get the same information other passengers receive from the posters.

the actual law source: uscode.house.gov ↗public domain

(a)In General.—

Each large hub airport, medium hub airport, and small hub airport with scheduled passenger service shall prominently display posters that clearly and concisely outline the rights of airline passengers under Federal law with respect to, at a minimum—

(1)

flight delays and cancellations;

(2)

refunds;

(3)

bumping of passengers from flights and the oversale of flights; and

(4)

lost, delayed, or damaged baggage.

(b)Location.—

Posters described in subsection (a) shall be displayed in conspicuous locations throughout the airport, including ticket counters, security checkpoints, and boarding gates.

(c)Accessibility Assistance.—

Each large hub airport, medium hub airport, and small hub airport with scheduled passenger service shall ensure that passengers with a disability (as such term is defined in section 382.3 of title 14, Code of Federal Regulations) who identify themselves as having such a disability are notified of the availability of accessibility assistance and shall assist such passengers in connecting to the appropriate entities to obtain the same information required in this section that is provided to other passengers.

Source credit: (Added Pub. L. 118–63, title V, § 504(a), May 16, 2024, 138 Stat. 1190.)

history & why it existsrecord from the source credit

2024Enacted · Pub. L. 118-63 · 138 Stat. 1190

A history note hasn’t been published yet. The record shows enactment by Pub. L. 118-63 on 2024-05-16.

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